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Refunds.
What I ask, and what you get
Here is what I ask of you. Come for the whole day. Bring your operator. That is the person on your team who will run this work with you. Have your laptop set up on the call before the day. Then do every step. Here is what you get. One job in your business running on its own by 4pm. Running on its own means three things. It starts without you. It does the work. It tells you what it did. If you did the work and that is not true by 4pm, you get all of your money back before you leave the room. No forms, no hoops.
If plans change
I hold a seat for you, and the room is small. A seat I hold for you is a seat no one else can take. So if you cannot come, tell me as soon as you know. Tell me seven days or more before the day, and you choose: all of your money back, or a seat in the next room. Inside seven days, the money stays with the seat and the seat moves to the next room. Sometimes I have to move the day myself. If I do, you can take the new date or take your money back. If I call the day off, you get all of your money back.
How to ask for your money back
1. Email contact@michaelgriswold.com. Give your name and the date of your day. 2. Watch your inbox for my reply. It will say I have your request and what comes next. 3. The money goes back to the card you paid with. Look for it in your account within ten business days. If no reply lands in two business days, send the same email again. If ten business days pass and the money is not there, email me. I will take it up with the bank and stay on it until you have your money.